Privacy Notice

Maka Language Consulting is committed to respecting your privacy and protecting your personal data

DATA CONTROLLER

Maka S.r.l.
VAT Code: IT06907120965
Registered Office:
Corso San Gottardo, 5
20136 Milan

Data controller email address: desk@makaitalia.com

Our website address is: https://www.makaitalia.com/en.

 

Changes to the privacy notice and your duty to inform us of changes

Any changes we may make to our privacy notice will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy notice.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

 

How do we collect personal data

We may collect personal data directly from you through our website, through direct contact, from trade organizations, from your public LinkedIn profile, from our relationship with your organization, from previous interactions or from other public sources.

 

What personal data we collect and why we collect it

  • IDENTITY DATA: first name, last name, username
  • CONTACT DATA: billing address, delivery address, email address, telephone numbers
  • FINANCIAL DATA: payment card details, bank details
  • TRANSACTIONAL DATA: payment details, purchasing details of products and services
  • TECHNICAL DATA: internet protocol (IP) address, login data, browser and browser plug-in type(s) and version(s), time zone setting and location, operating system and platform and other technology on the devices you use to access this Site
  • PROFILE DATA: your username and password, purchases or orders, interests, preferences, feedback and survey responses
  • USAGE DATA: information on how you use our Site, products and services
  • MARKETING AND COMMUNICATIONS DATA: your preferences in receiving marketing from us and our third parties and your communication preferences

We do not collect any Sensitive Personal Data including racial or ethnic origin, political, religious or philosophical beliefs, trade union membership, genetic or biometric data, physical or mental health, sex life or sexual orientation, police records, court appearances & proceedings.

 

SUPPLIERS AND SUB-CONTRACTORS

Data collected: Identity, Contact, Financial, Profile, Technical, Transactional

Purpose: performance of contract, process orders, manage payments, notify you about changes to policy

 

CUSTOMER REGISTRATION

Data collected: Identity, Contact, Profile, Marketing and Communications

Purpose: Present a proposal, performance of a contract, process orders, marketing and communications, notify you about changes to policy, to record customer habits and interests

 

CUSTOMER

Data collected: Identity, Contact, Technical, Financial, Transactional, Marketing and Communications

Purpose: Present a proposal, process and deliver orders, performance of a contract, manage fees and payments, recover debts, administration, deliver relevant advertising, products and service usage and development, make service recommendations, notify you about changes to policy, to record customer habits and interests.

 

WEBSITE USERS

COMMENTS

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

MEDIA

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

CONTACT FORMS

  • NEWSLETTER (THIS WEB SITE)

If you sign up for our mailing list or newsletter, your email is automatically added to our mailing list to whom we may send messages containing information including marketing material relative to this website and our services. Your email may be added to our mailing list if you make a purchase with us.

Data collected: Identity, Contact

  • CONTACT FORM (THIS WEBSITE)

By filling out our contact form with your personal data, you consent to use for responding to information requests, proposals or any other nature indicated in the contact form.

Data collected: Identity, Contact

COOKIES

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

RETARGETING

We may use retargeting technologies to enable users who have already visited our portal to be addressed with personalized advertising on our partner websites. The data used used is not combined with your personal data and is anonymized.

EMBEDDED CONTENT FROM OTHER SITES

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

ANALYTICS

These services allow the Data Controller to monitor and analyze traffic to our website and track user behavior.

This website uses Google Analytics, a website analytics service of Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States. Google uses the data collected to track and analyze interaction with this website, compile reports and share them with other Google services.

Google may or many not use your personal data to personalize advertising through their platform.

Data collected: Cookies and user activity information

Registered: United States – Privacy PolicyOpt Out. Google Analytics operates In compliance with the Privacy Shield.

SOCIAL PLUGINS

Our website uses social network plugins (“plugins”) which are operated by third parties and can be recognized by their Social plugin logos.

When you visit a website on our website that contains such a plugin, your browser establishes a direct connection to their servers. The content of the plugin is transmitted directly from the Social plugin server to your browser and integrated into the website. We, therefore, have no influence on the extent of the data that third-party Social plugins collect and therefore inform you according to our level of knowledge:

By integrating the plugins, these networks receives the information that you have called up the corresponding page of our website. If you are logged in to that network, it can assign your visit to your account. If you interact with the plugins, for example by pressing the like button or making a comment, the corresponding information is transmitted directly from your browser to their server and stored there. If you are not a member of the Social platform, it is still possible for them to obtain and store your IP address.

For the purpose and scope of data collection and the further processing and use of the data by Social plugins as well as your rights and setting options for the protection of your privacy, please refer to their own data protection information.

If you are a member of one of these third party Social networks and do not want them to collect data about you via our website and link it to your membership data stored on therein, you must log out of that Social network before visiting our website.

 

Who we share your data with

Our services are located worldwide, so your information may be transferred to, stored, or processed outside of the EU however we maintain the same privacy data protection standard for all.

We may share your personal data with selected third parties including employees, business partners, commercial partners, IT platforms, sub-contractors, or service providers in Europe or overseas including:

  • Cloud hosting, storage, networking and related providers
  • SMS providers
  • Payment and banking providers
  • Marketing and analytics providers
  • Security providers

We do not sell, share, or transfer your personal information to third-parties except as set out in this privacy notice.

Visitor comments may be checked through an automated spam detection service.

 

How long we retain your data

COMMENTS

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

CUSTOMER

We retain your personal data for as long as necessary to fulfill the purpose for which it was collected including legal, administrative, contractual, and accounting requirements. We may also retain your information if you are an existing and or inactive customer to provide you with information about goods and services we feel may be of interest or are similar to goods and services you have contacted us about or purchased in the past. If you are a new customer you will be asked specifically for your consent to do this. If you are an existing customer or contact, you can opt-out of receiving marketing communications by writing to desk@makaitalia.com.

SUPPLIER AND SUB-CONTRACTOR

We retain your personal data for as long as necessary to fulfill the purpose for which it was collected including legal, administrative, contractual, and accounting requirements.

 

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

You have the right to ask us not to process your personal data for marketing purposes.

You may ask us to stop sending you marketing material any time by logging into the Site and checking or unchecking the relative boxes or following the opt-out links in any message you receive.

You have the right to ask us to correct, delete, or restrict the personal data we store about you and receive an electronic copy of the information you have provided to us at any time.

You have the right to request a copy of or for us to correct the personal data we are holding please contact us at desk@makaitalia.com.

 

How we protect your data

Our servers are located in Italy and your personal data is managed through the legal headquarters of the Data Controller and in any the operative location the relative parties may be located worldwide.

We limit access to your personal data to employees, sub-contractors, and providers who we reasonably believe require this information in order to do their jobs or provide our services. We cannot however ensure the security of personal data we collect and you transmit that information to us at your own risk.

If we learn of a security systems breach, then we may attempt to notify you electronically so that you can take appropriate protective steps. We may also post a notice through the Service if a security breach occurs. Depending on where you live, you may have a legal right to receive notice of a security breach in writing.

 

What data breach procedures we have in place

If we learn of a security breach we will endeavor to inform you electronically within 72 hours of becoming aware of it so that you may take appropriate protective steps.

 

QUESTIONS AND CONCERNS

If you have questions or concerns about how we handle your personal data please contact us at the data controller address above.

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